Last updated: 23 July 2026
Pharmacy Weight Loss Gretna | GPhC Registration No. 9012511 | Last updated: July 2026
We are committed to protecting your personal data and handling it responsibly. This policy explains how we collect, use, and safeguard your information when you use our online pharmacy weight loss clinic services.
Pharmacy Weight Loss Gretna is a GPhC registered online pharmacy (GPhC No. 9012511) serving patients in Gretna, UK. We are the data controller responsible for your personal information collected through our website and clinical services.
We collect the following categories of personal data:
Personal identifiers: Full name, date of birth, address, email address, and phone number.
Health and clinical data: Medical history, current medications, weight, BMI, consultation responses, and any health information you provide during your assessment.
Transaction data: Payment details processed securely through our payment provider, order history, and delivery information.
Technical data: IP address, browser type, device information, and website usage data collected via cookies.
We use your personal and health data to provide safe, effective clinical care, including reviewing your suitability for weight loss treatments, issuing prescriptions where appropriate, and ensuring your ongoing safety.
Specifically, we use your data to:
Process your consultation and verify your medical suitability for prescribed treatments. Fulfil and dispatch your order, with delivery within 1 working day once your prescription has been approved by our pharmacist. Communicate with you about your treatment, order status, or any safety concerns. Comply with our legal and regulatory obligations as a GPhC registered pharmacy. Maintain accurate clinical records as required by pharmaceutical and healthcare regulations.
Our lawful bases for processing are: contractual necessity, legal obligation, and where we handle special category health data, the provision of healthcare by a regulated professional.
Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.
Essential cookies are necessary for the website to function and cannot be disabled. Analytics cookies help us understand site usage so we can improve our services. Preference cookies remember your settings and choices.
You can manage or disable non-essential cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.
We do not sell your personal data to any third party. We may share your data only where necessary and with appropriate safeguards in place.
We may share data with: our prescribing clinicians and clinical review team for the purpose of approving your treatment; our delivery and logistics partners solely to fulfil your order; our secure payment processing provider to handle transactions; and our IT and website hosting providers who act as data processors under written agreement.
In exceptional circumstances, we may share relevant clinical information with NHS services, your GP, or emergency services where there is a serious risk to your health or safety. We may also disclose data where required by law or by regulatory bodies such as the GPhC.
All third parties we work with are required to handle your data securely and in compliance with UK data protection law.
We retain your clinical and personal records for a minimum of 8 years in line with NHS and pharmaceutical regulatory guidance. After this period, data is securely deleted or anonymised. Transaction records are kept for 6 years for legal and financial compliance purposes.
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored securely using encrypted systems. Access to patient records is strictly limited to authorised clinical and operational staff only.
Under UK GDPR, you have rights regarding your personal data, including the right to access the data we hold about you, request corrections to inaccurate data, request deletion where appropriate, restrict or object to certain processing, and receive a copy of your data in a portable format. To exercise any of these rights, please contact us using the details below. We will respond to all data-related requests within 48 hours.
If you have any questions about this privacy policy or how we handle your data, please get in touch:
Pharmacy Weight Loss Gretna
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
We aim to respond to all data-related enquiries within 48 hours.